Santa’s Grotto at the Queen’s House

Step into a world of snow and Christmas wonder at the Queen’s House this festive season. 

Take a trip into a former royal residence and travel into the icy land of the Snow Queen, inspired by Hans Christian Andersen’s enchanting fairy tale.

Follow an actor-led story adventure, meeting characters along the way: the powerful and cold Snow Queen herself, her amusing assistant the Hobgoblin, friends Gerda and Kai and the little robber girl. Finally, make your way to the Snow Queen’s palace.

Your adventure finishes in Santa’s Grotto, where little ones will meet Father Christmas and receive a special gift to take home.

With towering snowy white Christmas trees, lavish decoration and icy blue lights, the Queen’s House provides a majestic backdrop. 

Don’t miss this unforgettable festive family experience at the Queen’s House this Christmas.

Why choose the Queen’s House Christmas Grotto?

Father Christmas is a busy man: he’ll be meeting children all over London this festive season. So why should you choose to come and see him at the Queen’s House this year?

• Unique: where else can you meet Santa in a former royal residence? The beautifully decorated Queen’s House provides a gorgeous backdrop for all your festive family photos
• Personal: All families will get special one-on-one time with Father Christmas at the Queen’s House Grotto
• Storytelling: A trip to the Queen’s House is more than just a meet-and-greet with the man in red himself. Kids will love the interactive Snow Queen storytelling element, providing families with magical festive memories that will last for years to come
• Ice-skating: when you’ve met the big man, you can head outside and enjoy a spin on the Queen’s House ice rink for an amazing festive day out

Be quick: popular Grotto slots are selling out

Due to popular demand, the following days are now sold out:

• SEND session on Saturday 28 November
• SEND session on Friday 4 December
• SEND session on Thursday 10 December
• Sunday 13 December
• Saturday 19 December

There’s also very low availability for the following days:

• SEND session on Sunday 15 November
• Saturday 5 and Sunday 6 December
• Saturday 12 December 
• Sunday 20 December

What last year’s visitors said

Here are some reviews from last year’s happy visitors:

‘A Santa’s Grotto full of magic and joy. It was so so stunning. I can say 5-star experience, the decor, the people, really exciting and magical for children and you can see the money has been spent on good quality decorations and the whole experience well thought through. I will be coming next year. Thank you for making this so special for my kids and the whole family.’ 

• EvNikita, Trip Advisor, Dec 2025

‘The quality of the decorations, location and performance were top-notch, and we’ve visited many Grottos, including Harrods. This one was by far my favourite.’

• Anon, Visitor Survey, Dec 2025